Shipping & Returns

Shipping Information
Orders are processed within 1-3 business days. Standard shipping takes 3-5 business days, while express options are available for faster delivery. Shipping costs vary by destination and order value.

Return Policy
We accept returns within 30 days of purchase. Items must be unworn with original tags attached and in original packaging. Final sale items cannot be returned.

How to Return
Initiate returns through our returns portal at 148newyork.com/returns. You will receive a prepaid shipping label. Package items securely and drop at any authorized carrier location.

Refunds
Refunds are processed within 7-10 business days after we receive your return. The amount will be credited to your original payment method. Shipping fees are non-refundable.

International Returns
International customers are responsible for return shipping costs and customs fees. We recommend using trackable shipping services for all returns.

Damaged Items
Contact us within 7 days for damaged or defective items. We will cover return shipping and provide replacement or full refund.

Exchanges
For exchanges, return the original item and place a new order. This ensures fastest receipt of your desired item.

Return Status
Track your return status through your account or using the provided tracking number. You will receive email confirmation at each stage.

Questions?
Contact our customer service team through the support portal on 148newyork.com for assistance with shipping or returns.